Frequently Asked Questions
- What is Golden Palace Affiliates?
- Are there any costs to sign-up?
- How do I access customer support?
- How do I track my earnings?
- Where do I set up a profile?
- Where can I download banners?
- What commission will I earn?
- Content Theft: What You Should Know
- I've Been Copied! What Do I Do?
- Where do I see my casino earnings for last month?
- Why am I showing a negative rollover when you claim ‘no losses carried forward’?
- What methods of payment do you use?
- How frequently do I get paid?
- How are players tracked to me?
- Where do I see my click stats (web traffic) for the casino?
- Where can I change my password?
- Where do I update my payment profile?
- Where do I update my contact information?
- Why do I get the message "Invalid username or password" when I try to login?
- Comments, suggestions, complaints?
What is Golden Palace Affiliates?
Golden Palace Affiliates is the world's highest-paying Casino Affiliate Program. In our Affiliate Program you simply send your traffic to one or more of our Partner Casinos, and earn a significant commission for every new player you send us. Choose from our Casino Revenue-Share Program (earn commissions on the Casino GROSS Revenues generated by players you send - for the life of the player), or our Casino CPA Program (earn the highest one-time fees for new player sign-ups).
It's a terrific way to monetize your existing customer base and traffic. With Golden Palace Affiliates's 2-tier program, any time you refer webmasters, you will be paid an override percentage - a percentage of their revenue - and an override percentage on any affiliates THEY refer to us as well.
Are there any costs to sign-up?
No. There are no initial costs or ongoing costs to participate in the Golden Palace Affiliates Affiliate Program. Ever.
How do I access customer support?
Golden Palace Affiliates provides all affiliates and referrers with live 24-hour support, 7 days a week, and so do all of our casino partners. We are here to answer any questions you have pertaining to your account, payments, marketing support or any other question.
For assistance via email: info@goldenpalaceaffiliates.com.
How do I track my earnings?
We provide all affiliates and referrers with password-protected access to our Golden Palace Affiliates Affiliate Stats System. Here, our affiliates can view their statistical records, evaluate their progress and optimize their performance with our program.
Where do I set up a profile?
Profiles can be used to track the performance of campaigns, web sites, groups of banners, etc. You set up profiles by accessing the Casino Affiliate system. Follow these steps:
- Click on the 'Casino Affiliates' button.
- In the Casino Blasters window that pops up, click on the Banner Settings link near the top of the screen.
- At the bottom of the page, click on the Create your own profile button.
- Enter the information required.
- Click the Create Profile button.
- Use the HTML code snippets provided to enable the profile on your web site.
Where can I download banners?
Banners for both Poker and Casinos can be accessed from the Casino Affiliate system. Follow these steps:
- Click on the 'Casino Affiliates' button.
- In the Casino Blasters window that pops up, click on the Banner Settings link near the top of the screen
- To access banners, click on the Banner Farm of your choice near the middle of the page.
What commission will I earn?
In our Casino Revenue-Share Program, Golden Palace Affiliates pays EVERY affiliate our Blast Off commission of 50% of Casino Gross Revenue from all customers they have referred in their first month, and 36% every month thereafter. These commissions are paid from DOLLAR ONE, and there are NEVER ANY LOSS CARRY-OVERS from month to month.
Content Theft: What You Should Know
The problem of content theft has plagued the Internet since its very beginning, but recently, it appears to have escalated to a new level. At GoldenPalaceAffiliates.com, we do not condone the use of stolen content, and we will not tolerate affiliates in our network who are using content stolen from other websites. But what happens if the site having its content stolen is yours?
You need to be aware if there are other sites out there that are using content from your website, because search engines are not yet advanced enough to determine at all times which content is the original and which is the copy. Often, search engines like Google will simply leave out one of the sites from their index altogether, or rank the original page below the copy.
It is therefore important to check on a regular basis whether your content is being stolen. How do you do this? One option is to simply copy a few sentences of your site from various parts of each page, put it in quotes, paste it into a search engine, and do a search. Sometimes, content thieves will modify some of your copy and leave other parts intact, so you'll want to be thorough. Often, content thieves may simply modify the first and last paragraphs and leave the middle part of your content intact, so watch out for this as well.
Another option for finding copies of your content is to use one of the tools on the Internet designed specifically to find copied content. One such tool is located at www.copyscape.com.
I've Been Copied! What Do I Do?
The first thing you'll want to do if your content has been copied is contact the owner of the website in question and ask them to take the copied content down. Don't be rude, as this may get you nowhere at this stage, and sometimes, the person whose contact e-mail is on the site may not even be the one who did the copying. If there is no contact information for the site owner on the actual website, you may find their e-mail address in their whois information, which you can locate by typing in the domain name in question at www.whois.sc.
If the owner does not respond to your request, your next step is to contact the hosting company of the website, which you can also locate in the whois information. Make sure to include any pertinent details, including URLs and screen shots of your site compared to the offending site.
Another option you have at your disposal is to inform the search engines themselves about the copyright infringement. You will find the Google guidelines for filing a complaint here: www.google.com/dmca.html. Information for other search engines can be located at www.seologic.com/faq/dmca-notifications.php.
Where do I see my casino earnings for last month?
You can see your casino earnings by following these steps:
- Click on the 'Casino Affiliates' button.
- In the Casino Blasters window that pops up, click on the Monthly Earnings Link near the top of the screen.
- Enter start and end dates and click the Display Earnings button. The screen will refresh and display your earnings over the selected period.
Why am I showing a negative rollover when you claim ‘no losses carried forward’?
Most affiliate programs do carry forward a negative balance to the next month and our software was originally designed to do so as well. However, since we promise you that no losses will be carried forward, we nullify these balances manually. Therefore, even though you may see a negative closing balance for one month carried over to the next, rest assured that we will disregard this rollover when calculating your revenue.
What methods of payment do you use?
Golden Palace Affiliates offers three payment options, depending on the Country where the Affiliate is located.
- NETELLER has a minimum payout of $50, although it is not available to Affiliates in the US, Canada, Turkey or Israel
- Wire Transfer has a minimum payout of $200
- Bank Draft has a minimum payout of $200
All payments are subject to Processing fees.
Please remember that all Bank Drafts are issued in USD, and will be sent via regular mail to any P.O. Boxes.
How frequently do I get paid?
All Payments are processed during the first 10 days of each month, and received during the second half of the month.
How are players tracked to me?
Every banner or pop-up or email promotion we provide you with includes a unique Affiliate ID Tracking Code that accurately identifies your customer as coming from your site. If the customer downloads the casino software and registers, your Affiliate ID is permanently associated to their account so you will always be credited with that player's action at our Partner Casinos.
Where do I see my click stats (web traffic) for the casinor?
You can see how many clicks your banners have attracted by logging into the Casino Affiliate system. The clicks column shows stats for the traffic stats report. You can also see the revenue generating activity of your referred casino players from this system. Press the Casino Affiliates button after you log in to GoldenPalaceAffiliates.com to access this system.
Where can I change my password?
You can change your password for by following these steps:
- Click on the 'Casino Affiliates' button.
- In the Casino Blasters window that pops up, click on the Modify Account Link near the top of the screen
- Update both password fields with the same new password. You should choose a password that is not easy to guess. It should be at least 6 characters long. It should contain a mix of numbers, letters and punctuation marks. It should not contain dictionary words longer than 3 characters in length. It should definitely not contain anything that would be easy to guess, such as your phone number, birthdate or pet's name.
- Click on the 'update info' button at the bottom of the page to submit the change.
Where do I update my payment profile?
You can update your payment profile for both your poker and casino accounts by following these steps:
- Click on the 'Casino Affiliates' button.
- In the Casino Blasters window that pops up, click on the Modify Account Link near the top of the screen
- Select the Payment Method of your choice. The drop down is located about half way down the page.
- Fill out the remaining payment fields as appropriate.
- Click on the 'update info' button at the bottom of the page to submit the changes.
Where do I update my contact information?
You can update your contact information by following these steps:
- Click on the 'Casino Affiliates' button.
- In the Casino Blasters window that pops up, click on the Modify Account Link near the top of the screen
- Modify your contact information as necessary. The relavant fields are located near the top of the page.
- Click on the 'update info' button at the bottom of the page to submit the changes.
Why do I get the message "Invalid username or password" when I try to login?
For security reasons, the system is designed to lock you out after three unsuccessful attempts to login. If you are sure that you are entering your username and password correctly, please contact us and we will reset your login attempts. After we have reset your attempts, please make sure that your "CAPS LOCK" is off when you try to login as the system is case sensitive.
Comments, Suggestions, Complaints?
Golden Palace Affiliates is very concerned with providing the best possible customer service to every affiliate and referral. We know the only way to run a successful affiliate program is to build positive relationships with each affiliate based on integrity, accuracy, prompt payments and immediate answers to questions. We encourage all affiliates to contact us at any time with any concerns, questions or suggestions.
You can find various ways to contact us here.
